At Barns Nobles, we are committed to delivering high-quality publishing, ghostwriting, audiobook, illustration, marketing, and author website services. Your satisfaction is important to us. Please read our refund policy carefully.

1. Service Eligibility

Refunds are only considered for services purchased directly through Barns Nobles. Each service has its own scope and agreement, which outlines deliverables, timelines, and terms.

2. Non-Refundable Services

Certain services are non-refundable once work has commenced, including:

  • Completed manuscript ghostwriting projects
  • Finalized illustrations or designs
  • Audiobook production once recording has begun
  • Custom author website development after approval of initial designs

3. Refund Requests

If you are dissatisfied with a service, please contact us immediately at info@barnsnobles.com. Refund requests must include a detailed explanation of the issue.

4. Evaluation and Resolution

Our team will review the request and work with you to provide a resolution, which may include:

  • Partial refunds for incomplete work
  • Revisions or corrections to meet service expectations
  • Full refunds in rare cases where services were not delivered as promised

5. Timing

Refund requests must be submitted within 30 days of service delivery. Requests made after this period may not be eligible.

6. Payment Reversal

Approved refunds will be processed using the original payment method within 10–15 business days. Processing times may vary depending on your financial institution.

7. Contact Us

For questions or refund requests, please reach out: